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5 Ways to Improve the Quality of Your Content

Jun 9, 2024

The internet doesn’t🌞 need more content. It needs better content.
Too many businesses are stuck producing blog posts, videos, and social media updates that do nothing to build trust or move buyers closer to a decision. The real challenge isn’t volume. It’s value. And that’s exactly what Endless Customers is all about—creating content🌸 s൲o honest and helpful that it becomes your greatest competitive advantage.
If you're serious about improving the quality of your content and building a brand buyers trust, here are five proven ways to do just that.
1. Focus on What Buyers Actually Want to Know
Your buyers don’t care about your awards, slogans, or vague mission statements. They care about getting real answers to their questions. This is the foundation of what Marcus Sheridan calls The Big 5 in Endless Customers:
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Cost and price: What will this really cost? What drives thꦅe ꦫprice up or down?
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Problems: What could go wrong? What are the downsides?
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Comparisons: How does this option stack up against others?
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Reviews: What do others say—good and bad?
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Best in class: What are the best options available?
These are the five topics buyers obsess over before they ever reach out to sales. If 🦋your content avoids them, you’re not building trust. You’re creating friction.
Ask yourself:
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Have we written articles 🧸or created videos about each of The Big 5 for ꩵour core products or services?
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Are we avoiding any topics out of fear of upset𒀰ting competitors𓂃 or “giving too much away”?
If yes, start there. These are the conversations buyers are already having—just not with you yet.
2. Say What Others in Your Industry Won’t Say
Most content is bland because it plays it safe. Endless Customers pushes you to ask:🦹 Are we willing to say w🎃hat others won’t?
It’s not about being controversial for the sake of attention. It’s about honesty—espe𒅌cially around sensitive topics. Whether it’s admitting who your product is not a good fit for, talking openly about limitations, or naming competitors you respect, the goal is simple: increase trust.
One of the most powerful examples in the book comes from Yale Appliance (see the 168极速赛车官网:Yale Appliance success story here) They published service call data across bra🧸nds—revealing which appliances break the most. Risky? Maybe. But it made them the most trusted appliance source onl❀ine.
Ask yourself:
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Are we addressing buyer concerns directly and honest𝐆ly?
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Are there “taboo” topics in ཧour industry that we’re avoiding?
Tackle them head-on, and your content will immediately stand out.
3. Show What Others Aren’t Willing to Show
Saying it is one thing. Showing it is another.ꦯ Th🎶at’s where video comes in.
Endless Customers emphasizes the power of video to build trust faster and with greater clarity than any other medium. Marcus Sheridan outlines the Selling 7—the seven types of videos that move the sales needle the most. These inc꧟lude product/service walkthroughs, “Who We Are” videos, customer tes𒊎timonials, and competitor comparisons.
It’s not just what you show. It’s how you show it. The book highlights companies like Opes Partners, who built a Shark Tank-style video series that put their own s🧜upplier selection process on full display. The result? Massive trust and industry dominance.
Ask yourself:
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Are we using video to show how our product works, what makes oꦯur team great, or how our pricing b🌱reaks down?
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Are we showing real people—our ꦗteam and customers—rather ⛦than stock clips and animations?
Video builds trust at scale. And in most industries, your competitors still aren’t doing it well.
4. Humanize Every Piece of Content You Publish
In a world where AI can spit out generic blog posts in seconds, what makes๊ your content different?
You do.
Endless Customers makes a powerful case for creating content that reflects your real stories, voices, and values. That means publishing content that sounds like a real person. It means not being afraid to show emotion, share opinions, and admit shortcomings. People trust people, not faceless✱ brands.
One of the 168极速赛车官网:four pillars of the book is to be more human than others in your space are willing to be. This is the antidote to robotic, soulless marke♐ಌting. It’s how you break through the noise.
Ask yourself:
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Does our content sounไd li✱ke us, or does it sound like a copywriter trying to impress Google?
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Are we featuring real v𒆙oices from our team 😼and customers?
The more you humanize your content, the more people will remember—and trust—you.
5. Create With the End in Mind: Trust and Sales
Content isn’t just ᩚᩚᩚᩚᩚᩚᩚᩚᩚ𒀱ᩚᩚᩚabout traffic. It’s about trust. And eventually,🌸 sales.
Endless Customers challenges businesses to stop measuring success only by pageviews or impressions. The true metric is how often 🎐your content is used in the sales process to educate, disarm, and close.
The best conten🍸t helps shorten sales cycles. It addresses concerns before they come up in conversation. And it builds confidence i🎐n your solution before a salesperson even gets involved.
That’s why 168极速赛车官网:Assignment Selling—a technique featured in the book—is so powerful. It’s the practice of assigning content as homework before a sales call. This makes sales conversations more productive and l♋ess repetitive.
Ask yourself:
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Are we creating content our sales teamꦰ can assign befo𝓡re calls?
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Are we aligning our content strategy with what actually helpsꦇ close deals?
The goal is not just content for content’s sake. The goal is content that earns trust and drives revenue.
A New Mindset For Better Content
If you want better results from yo🎉ur content, you don’t need more clever tactics. You need a new mindset.
That’s what Endless Customers delivers🌃—a framework built on trust, transparency, and bold🎐 action. When you commit to saying, showing, and selling in ways others won’t, you stop blending in. You become the authority.
Want to improve the quality of your content? Start by changing what you’re willing 🦩to say.
Then go deeper. Dive into Endless Customers and learn how to build a brand people trust—and buy ꧑from—again and 🗹again.
. Your future customers are already looking for it.


Order Your Copy of Marcus Sheridan's New Boo👍k — Endless Customers!